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Frequently Asked Question

At Car Repair Service we want to make servicing as simple, and hassle free as possible. Below are some frequently asked questions. If your question isn’t listed below, please do not hesitate to contact our Customer Service team on +912262494573.

We cover all types of car make and models. Every Private Car Owner is a customer for Sahayata Global Roadside Assistance!

In city traffic condition it normally takes us 29 mins approx (After allocating case to Provider). to reach but depending on traffic this can vary. In case you are not within city limits then this is dependent on your distance from the city.

Yes we do support Taxi providers and cabs 1st time in RSA Segment.

It depends on the package which customer choose.

Yes, post 6 instances in an year the customer can opt for another membership Program.

Each car you own needs to be covered separately. The Car Roadside Assistance membership Package is for a particular car registration number.

Yes, the RSA services can be transferred to your other car once in a membership year. RSA Services will be available after 7-10 working days of transfer request.

It depends on the the issue at hand. We make our best effort to repair it on site. We’re able to help over 75,000 people a year in India.

Yes you can. In fact it is one of the best gifts that you can give someone you really care about. It is indeed smart to be safe right. Provided you know their car registration number, chassis number, name, address.

In case of towing services over the defined range of scope, Service Provider shall provide the same on chargeable basis at Rs 30/Km over the above scope.

Yes, regardless of your type of cover, it is the car that is covered. In case it is covered we will come out to you. It doesn’t matter whether you are the driver or passenger of the vehicle you registered.

A customer will have to call the 24X7 Helpline number dedicated to Sahayata Global Assistance. An agent will verify the customer and depending on his requirement & membership type activate the services.

We cover the length and breadth of the country. From Jammu & Kashmir in the North, to Kanyakumari in the South and from Gujarat in the West to Manipur in the East – a total of 4,800 cities, small and big, fall under our Coverage.